Returns & Exchanges
At KARAKU, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a flexible 30-day return and exchange window for all items in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship to Our Warehouse
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing