Frequently Asked Questions
Everything you need to know about shopping with KARAKU.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Most of our electronic and hardware products come with a 1-year limited manufacturer warranty. Please check the specific product page for detailed warranty information.